Deactivating Your Account and Requesting Data Deletion

This guide explains how registered users can deactivate their account and request the deletion of their user data. Please read this guide carefully before proceeding. Important Considerations Before You Begin:

Deactivation vs. Deletion:

• Deactivation: This typically temporarily disables your account. You might be able to reactivate it later. Your data might still be stored, but inaccessible.
• Data Deletion: This is a permanent process that removes your user data from our systems. This process is usually irreversible.

Consequences of Deletion: Before requesting data deletion, please understand that you will lose access to all features and content associated with your account. This may include:

• Your profile information
• Your posts, comments, or contributions
• Any purchased items or subscriptions linked to your account
• Your activity history

Backup Your Data (Optional but Recommended): If you have any data you wish to keep, please download or back it up before proceeding with the deletion request. We may not be able to recover your data once it’s deleted.

Deactivating Your Account (Temporary)

This option allows you to temporarily disable your account. You might be able to reactivate it in the future, depending on our platform’s policies.

Steps to Deactivate Your Account:

1. Log in to your account. Access our platform using your registered email address and password.
2. Navigate to your Account Settings or using this link settings / account
3. Scroll down to the bottom of the page. Click on the “Deactivate Account” button.
4. Confirm your decision. You will likely be asked to confirm your decision to deactivate your account. You might need to enter your password again for security purposes.

Your account is now deactivated. You will typically receive a confirmation message or email.

Requesting User Data Deletion (Permanent)

This option allows you to permanently delete your user data from our systems. This action is usually irreversible, so please be certain before proceeding.

Steps to Request User Data Deletion:

1. Log in to your account. Access our platform using your registered email address and password.
2. Navigate to your Account Settings or using this link settings / account
3. Scroll down to the bottom of the page.
4. Find the “Request for account deletion” button. Review the information carefully. You will be presented with information about the consequences of deleting your data. Please read this information thoroughly.
5. Confirm your deletion request. You will likely be asked to confirm your decision to permanently delete your data. This might involve entering your password again and/or acknowledging that you understand the consequences.
6. Submit your deletion request. Click “OK” button.
7. Verification Process (May be required): For security reasons, we may need to verify your identity before processing your deletion request. This could involve:
   1. Sending a confirmation email to your registered email address with a verification link. You will need to click on this link to confirm your request.
   2. Asking you security questions.
   3. Requiring you to contact our support team.
8. Data Deletion Processing: Once your request is verified, we will begin the process of deleting your data. Please note that it may take some time for the deletion process to be fully completed due to technical and operational reasons. We will inform you of the estimated timeframe or when the process is complete.
9. Confirmation of Deletion: You will typically receive an email confirming that your data has been successfully deleted.

Important Notes:

Timeframe for Deletion: The time it takes to fully delete your data can vary depending on the complexity of our systems and the amount of data associated with your account. We will strive to complete the process within a reasonable timeframe, as required by applicable laws and regulations.

Data Retention for Legal Reasons: In some cases, we may be required to retain certain data for legal or regulatory purposes, even after you have requested deletion. This data will be kept for the necessary duration and handled according to legal requirements.

Irreversibility: Once your data is deleted, it is generally not recoverable. Please ensure you have backed up any important information before submitting your deletion request.

If you encounter any issues or have further questions, please contact our support team at info@mindforme.com.

Thank you for being a part of our community. We hope this guide was helpful!