Frequently Asked Questions

General

1Why is it better than posting on Facebook or other Social Media?

There are many reasons such as:

      1. No money or feeling of debt, using a fair points-based system;
      2. Better control over who you ask and privacy on responses;
      3. Quick with a few clients to request a hand and without "begging for a favour";
      4. With Ratings and Reviews you can build trust through the help that's been provided; and
      5. Grow support networks through expanding who you ask for help with Friends of Friends.
2Can I buy or sell Kind Coins?
Simply put no. Kind Coins can only be earned, mostly through helping others but you can do this when it suits you. There are also incentives where you can earn Kind Coins, such as inviting others to the platform as this helps you and others. There are plenty of Uber-like and Airtasker platforms out there for help where you can just pay. Mind For Me™ is about helping others so you can then get help you need, when you need it and without the cost.
3How are Kind Coins calculated?
KCs (Kind Coins) are automatically calculated based on the effort, time, notice and public/bank holidays. One (1) hour of childminding for one child is worth 60 KCs, if giving at least 1 days notice with your request. Shorter notice periods apply a 25-50% increase as an incentive to see you get the urgent help you need.
4What countries can Mind For Me™ be used in?
Mind For Me™ has been built for everyone, globally. Mobile/cell phone verifications, locations and addresses work for everywhere. We've prepared it for extra languages and will be working on adding more soon.

Profiles

1Must I add my address?
You don't need to enter your complete address. Suburb/City should be the minimum but street name may be more effective. Mind For Me works on locations to ensure requests for help are relevant and in the region you've selected in the settings.
2What verifications are in place?
Currently we use mobile verification and are preparing other security and identity checks. During our Pilot Program we highly recommend using Mind For Me with the friends and neighbours you know, and extending this to friends they know and trust.

Safety, Privacy and Security

1I don't trust just anyone, how do I safely request help?
Mind For Me is also a social network, connecting people with their friends. When you make a help request you can choose to only ask your friends, or to include their trusted friends as well. You don't have to ask everyone publicly, it's your choice.

Pricing & Subscriptions

1Is Mind For Me Free or Freemium?
No. We don't want to try to force a small handful of people to pay for the use of Mind For Me for everyone and even more importantly, we want to give everyone full access to as many features as possible and without any limitations. This is why we want to keep the subscriptions at a very low and affordable price, and have unrestricted trials available too.
2How long is the trial?
Everyone gets a month trial of Mind For Me. Right now, we're a new kid on the block and running a pilot so if you join today you'll have 6 months of access. The trial lets you ensure you can easily benefit.